Nov 25, 2017 following routine windows update: Device manager shows Intel(R) Smart Sound Technology (Intel(R) SST) OED 'This device cannot start. (Code 10) The driver was not loaded because it failed its initialization call.
- Intel Smart Sound Technology Driver Windows 10 32 Bit
- Download Intel Smart Sound Driver
- Intel Smart Sound Technology Driver Windows 10 64 Bit
Purpose
Intel Smart Sound Technology Driver Windows 10 32 Bit
This download provides the Realtek* High Definition Audio Driver for the 3.5mm audio jack on Intel® NUC Kit. This audio driver is required if you plan to connect a microphone or headset to the audio jack.
If connecting to a TV or monitor using an HDMI or DisplayPort cable, the audio is provided through the graphics driver available for your Intel® NUC product.
Not sure if this is the right driver for your Intel® NUC?
OS - Windows 10 Pro 1809 x64. Downloaded the HP Zbook 15 G5 SCCM Driver Pack (SP95547.exe) and imported into our SCCM Environment. All drivers apply ok apart from 'Intel(R) Smart Sound Technology (Intel(R) SST) OED' Driver Version - 10.23.0.2214. Driver Date -. Driver Status - This device cannot start (code 10). This package contains the Realtek High Definition Audio driver with Intel Smart Sound Technology. Audio driver is the software that helps your operating system to communicate with audio devices such as sound cards and speakers. This download provides the Realtek. High Definition Audio Driver for the 3.5mm audio jack on the Intel® NUC Kits NUC8i7HxKx. This audio driver is required if you plan to connect a microphone or headset to the audio jack or want to use the TOSLINK connection on the back of the Intel NUC. Drivers filed under: Intel Smart Sound Technology Driver (618 items). Emdoor Intel SST OED Audio Driver 10.24.0.3488 for Windows 10 May 2019 Update 64-bit 218.
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Microsoft has had a tough time of it lately. The Windows 10 October 2018 Update deleted files for some users, introduced display audio problems, and broke Edge and Windows Store apps. It was so awful, that Microsoft was forced to pause the update, and send it back for testing.
As if all that wasn’t bad enough, an Intel audio driver was incorrectly pushed to devices via Windows Update late last week, which unfortunately killed the audio for those who received it.
If you’ve been affected, there are two options for getting your sound back. Firstly you can manually uninstall the problem driver, which you can do by following Microsoft’s instructions:
Intel Smart Sound Technology Driver Windows 10 64 Bit
- Type Device Manager in the search box
- Find and expand Sound, video, and game controllers
- Look for a Realtek device, or a device that has a yellow triangle with an exclamation point
- Click on the device to select it
- From the View menu, choose Devices by connection
- Look at the parent device -- this will be called something like 'Intel SST Audio Controller' (Intel Smart Sound Technology driver version 09.21.00.3755)
- Right-click the controller device
- Choose Properties
- Click on the Driver tab.
- If the driver version is 9.21.0.3755, you have the driver that was sent to you incorrectly.
- Click Uninstall Device. You will get a popup asking if you want to remove the driver too, as shown.
- Check the checkbox, so the driver will be removed.
- Click Uninstall.
- When the driver is uninstalled, reboot your system.
- Your audio (speakers and headphones) should now work.
The second option is to install Windows Update KB4468550 which Microsoft rolled out at the weekend. This removes the driver automatically from systems that received it incorrectly.
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